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Consumer Information  





Consumer FAQs:

Is driving with a cracked or broken windshield dangerous?

Yes, aside from visibility issues, your windshield provides up to 60% of the roof crush protection in a roll-over accident. The windshield is also a key element for proper airbag deployment because the bag actually used the windshield as a kind of back-board.

What is all of this talk over "right to choose"?

In Minnesota consumers have the right to have their windshield replaced by the glass shop of their choosing. Insurance companies can not tell you where to go.

Is it legal to offer incentives and rebates with an autoglass replacement?

No, following the 2002 legislative session there is a ban on all inducements/incentives.


If you have a consumer question that you would like answered, please click on "Contact Us" and put 'consumer question' in the subject heading.
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